Welcome company leaders + HR professionals! We’re so glad you’re here.
What questions can we answer? If you don’t see your question below and/or would like to schedule a time to talk further with our CEO, Dulany, please connect with her on LinkedIn, or email her at dulany@nanny-network.com to schedule a call.
Watch this brief video to get to know us!
2. How does this work as an employee benefit?
3. How do my employees sign up?
5. What are your caregiver requirements?
6. What screening and background Checks do you perform?
1. What is The Nanny Network?
The Nanny Network is the mid-Atlantic’s best-in-class in-home corporate benefit provider. The company was founded in 1995 and has developed a proven, state-of-the-art system for recruiting, vetting and staffing child care and other household providers on a temporary and full-time basis! In business for more than 25 years, we have worked with countless families and professionals in the Baltimore and Washington, D.C. metro area who have put their trust in us. We understand the stress busy households are under and what is required to provide personal, individualized service. In 2019, we built our own custom software platform to create a seamless user experience for all our constituents. As a result, we are able to offer an in-home benefit solution that combines the importance of trust, thorough vetting, and personal relationships with the speed and automation of our robust technology platform.
Our Core Values are at the heart of the Nanny Network operations. We adhere strictly to ethical + professional standards and are committed to excellence in all we do. Our vetting process is rigorous to ensure the highest level of professionalism, dependability + child safety. In fact, only 5% of candidates that apply with us successfully complete our vetting process.
The Nanny Network is a committed member of the Association of Premier Nanny Agencies, International Nanny Association and American Staffing Association.
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2. How does this work as an employee benefit?
Now more than ever, companies around the world – of all shapes and sizes – are racing to find benefits that better support their employees and the ultimate “work-life balance.” The staffing of in-home professionals who can assist your employees with child care and household management is one of the best investments you, as an employer, can make. The ROI is immediate in your effort to recruit the best and brightest talent, by showing your commitment to personal wellness, high quality, and focus on what matters most. Furthermore the tangible results felt by healthy, happy families, productive employees and/or an organized home life are boundless.
The Nanny Network has a long track record helping companies in the Baltimore-Washington, DC metropolitan area. Because of our industry-leading custom software platform, and extensive team of child care and household professionals, we are able to easily onboard new partners and start providing support with minimal lead time. All you need to do is complete the inquiry form below to get started and we will contact you to set up a 10 minute intro call
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3. How do employees sign up?
The Nanny Network offers its services on-demand so your employees can submit a request whenever they discover they need care. Before booking care, we ask that they complete the following:
• An online registration and verification of employment/benefit status.
• Review any questions or concerns related to the service and/or any special needs or concerns with a Nanny Network staff member.
• Sign and agree to our terms of service.
• Provide your credit card information for co-payments (if any)
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4. How do I book care?
Requests for care can be made 24 hours a day, 7 days a week using our online booking form.
A member of our staff is available to assist you at (410) 321-1566 (select option 1 for back-up care!) or at
backupcare@nanny-network.com. Our staff can be reached Monday-Thursday 7:00am-10:30pm, Friday from 7:00am-9:00pm, Saturday 9:00am-6:00pm and Sunday from 9:00am-9:00pm.
The Nanny Network can typically locate a provider for you within an hour or two; however, the more time you give us, the greater the chance for a successful placement. Generally, twenty-four hours advance notice is sufficient.
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5. Our Caregiver Requirements
All child care providers must possess a minimum of two years of professional child care experience (or in some cases one year if other specific training courses/assessments have been successfully completed). Also, all child care providers must submit multiple child care references and have the ability to work legally in the U.S. Our preference is for providers to have a car, but that is not a requirement.
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6. Screening & Background Checks
• Comprehensive Application — Providers are required to complete an extensive online application and questionnaire.
• Online Pre-screen – Once a provider completes an application and appears to meet our minimum requirements, an online “pre-screen” is done (including the National Sex Offender Registry, Google Search, Maryland Judiciary Case Search, etc.)
• Personal Interview — The Nanny Network meets face-to-face (including Zoom, Facetime, What’s App) with all candidates. Because of our extensive experience in interviewing, we are able to thoroughly assess their skill set and experience.
• References Personally Verified — References are personally verified and are available upon request.
• Training + Orientation – Our providers are required to complete our guided training and orientation (and pass a test!) before they are eligible for their first temporary job.
• Thorough Background Check — We conduct a thorough search of each provider’s criminal conviction record in counties where they have resided in the past seven years. We also run a social security number verification and an address trace. All providers must have a completed criminal background check before being placed in any family’s home.
• Infant + Child CPR and First Aid Training – Each child care provider is trained in Infant and Child CPR before being placed in anyone’s home.
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7. Our Caregivers are Our Employees
The Nanny Network’s caregivers are W-2 employees of the agency. Therefore, their hourly rate, payroll taxes, and workers compensation are all paid by The Nanny Network. The agency employees, our caregivers are covered under the company’s general and professional liability insurance.
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8. Corporate Pricing
For years, The Nanny Network has been offering affordable family care support (mainly through back-up child care) to companies in the Baltimore and Washington, D.C. region. Our philosophy has always been to keep the pricing fair since no one wins if the right balance is not obtained (between caregivers, the agency, the employees and the employer). As a result, our current pricing structure involves a nominal annual management fee plus an hourly rate (4-hour minimum) for every completed job. Depending on the number of services you would like to offer to your employees (back-up child care, household management, pet sitting, long-term placements) and the size of your company, The Nanny Network will work with you to determine the appropriate management fee and hourly rate for the varying services. There are a la carte options available and we want to work with you find a sustainable solution for years to come.
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