Welcome company leaders + HR professionals! We’re so glad you’re here.
What questions can we answer? If you don’t see your question below and/or would like to schedule a time to talk further with our CEO, Dulany, please connect with her on LinkedIn, or email her at dulany@nanny-network.com to schedule a call.
Watch this brief video to get to know us!
2. How does this work as an employee benefit?
3. How do my employees sign up?
5. What are your caregiver requirements?
6. What screening and background Checks do you perform?
1. What is The Nanny Network?
The Nanny Network is a best-in-class in-home corporate benefit provider. The company was founded in 1995 and has developed a proven, state-of-the-art system for recruiting, vetting and staffing child care and other household providers on a short-term and long-term basis! In business for nearly 30 years, we have worked with countless families and professionals who have put their trust in us. We understand the stress busy households are under and what is required to provide personal, individualized service. In recent years, we built our own custom software platform to create a seamless user experience for all our constituents. As a result, we are able to offer an in-home benefit solution that combines the importance of trust, thorough vetting, and personal relationships with the speed and automation of our robust technology platform.
Our Core Values are at the heart of the Nanny Network operations. We adhere strictly to ethical + professional standards and are committed to excellence in all we do. Our vetting process is rigorous to ensure the highest level of professionalism, dependability + child safety. In fact, only 10% of candidates that apply with us successfully complete our vetting process.
The Nanny Network is a committed member of the Association of Premier Nanny Agencies, International Nanny Association and FamTech.org.
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2. How does this work as an employee benefit?
Now more than ever, companies in the U.S. – of various sizes and industries – are racing to find benefits that better support their employees and increase productivity. The staffing of in-home professionals who can assist your employees with child care and household management is one of the best investments you, as an employer, can make. According to recent studies by the Boston Consulting Group and Moms First, the return on investment (ROI) is up to 425%, allowing companies to recruit (and retain!) the best and brightest talent, by underscoring your commitment to caregivers. Furthermore the tangible results felt by healthy, happy families, productive employees and/or an organized home life are boundless.
The Nanny Network has a long track record helping companies (and their employees) with care. Because of our industry-leading custom software platform, and extensive team of child care and household professionals, we are able to easily onboard new partners and start providing support with minimal lead time. All you need to do is complete the inquiry form below to get started and we will contact you to set up a 10 minute intro call
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3. How do employees sign up?
The Nanny Network offers its services on-demand so your employees can submit a request whenever they discover they need care. Before booking care, we ask that they complete the following:
• An online registration and verification of employment/benefit status.
• Review any questions or concerns related to the service and/or any special needs or concerns with a Nanny Network staff member.
• Sign and agree to our terms of service.
• Provide your credit card information for co-payments (if any)
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4. How do I book care?
Requests for care can be made 24 hours a day, 7 days a week using our online booking form.
A member of our staff is available to assist you at (410) 321-1566 (select option 1 for back-up care!) or at
backupcare@nanny-network.com. Our staff can be reached Monday-Friday from 7:00am-9:00pm, Saturday 9:00am-6:00pm and Sunday from 9:00-11:00am and 4:00-9:00pm.
The Nanny Network can typically locate a provider for you within an hour or two; however, the more time you give us, the greater the chance for a successful placement. Generally, twenty-four hours advance notice is sufficient.
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5. Our Requirements
All child care providers must possess a minimum of two years of professional child care experience (or in some cases one year if other specific training courses/assessments have been successfully completed). Also, all child care providers must submit multiple child care references and have the ability to work legally in the U.S. Our preference is for providers to have a car, but that is not a requirement.
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6. 8-Step Vetting Process
- Comprehensive Application — Care Professionals are required to complete an extensive online application and questionnaire.
- Online Pre-screen – Once a Care Professional completes an application and verifies that they meet our minimum requirements, an online “pre-screen” is done (including the National Sex Offender Registry, Google Search, Maryland Judiciary Case Search, etc.)
- Phone Interview – An initial 15-minute call is completed after an online pre-screen has been performed.
- Personal Interview — The Nanny Network meets face-to-face (including Zoom, Facetime, What’s App) with all candidates. Because of our extensive experience in interviewing, we are able to thoroughly assess their skill set and experience.
- References Personally Verified — References are personally verified and are available upon request
- Training + Orientation – Our providers are required to complete our guided training and orientation (and pass a test!) before they are eligible for their first temporary job.
- Thorough Background Check — We conduct a thorough search of each provider’s criminal conviction record in counties where they have resided in the past seven years. We also run a social security number verification and an address trace. All providers must have a completed criminal background check before being placed in any family’s home.
- Infant + Child CPR and First Aid Training – Each child care provider is trained in Infant and Child CPR before being placed in anyone’s home.
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7. Our Caregivers are Our Employees
The Nanny Network’s caregivers are W-2 employees of the agency. Therefore, their hourly rate, payroll taxes, and workers compensation are all paid by The Nanny Network. Agency employees are covered under the company’s general and professional liability insurance.
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8. Corporate Pricing
For years, The Nanny Network has been offering affordable family care support to companies in the Baltimore and Washington, D.C. region, and we recently launched in New Orleans! Our philosophy has always been to keep the pricing fair and affordable in order to get high quality child care into the hands of as many working families as possible. Depending on the number of services you would like to offer to your employees (back-up child care, household management, pet sitting, long-term placements) and the size of your company, The Nanny Network will work with you to determine the appropriate management fee and hourly rate for the varying services. There are a la carte options available and we want to work with you find a sustainable solution for years to come.
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