COVID-19 Notice


AN IMPORTANT UPDATE for our valued caregivers & clients

The Nanny Network has safely operated since the pandemic began, with zero (zero!) transmission of the virus between families and our caregivers. We are proud of this track record and, while there is no guarantee, we look for the same vigilance to carry us safely through this newest phase.

With the national COVID-19 vaccine rollout in full effect, we wanted to address some questions we’ve been receiving from both caregivers and families alike. In accordance with the Center for Disease Control (CDC) and Food & Drug Administration (FDA), COVID-19 vaccines are not mandated under Emergency Use Authorizations (EUAs), so we cannot mandate that our caregivers receive vaccinations. There is also uncertainty within our caregiver community regarding the safety of the vaccine. The bottom line is getting vaccinated is a personal and medical based decision.

At this time, The Nanny Network is both encouraging and incentivizing caregivers to get the vaccine, offering 2 hours of paid time off for those caregiver employees who choose to go get it. 

As of May 4, 2021, The Nanny Network temporary service (including back-up care) has adopted a new booking policy. At this point in time, we will only book care for families who understand and acknowledge that our caregivers are not (likely to be) vaccinated. Therefore, every family must be comfortable with a non-vaccinated, masked caregiver if you want to receive care.  

For our long-term placement clients, we also cannot guarantee we will be able to place a caregiver that is vaccinated or even willing to get vaccinated. If you start a search with us, it is important to understand and acknowledge that it is possible that caregivers may change their mind on this complicated subject, which is out of our control. This is a subject matter that you will need to discuss directly with the candidate who can decide whether or not to disclose this information.

With or without the vaccine, our caregivers continue to follow strict health care protocols as determined by the CDC to ensure your family’s safety and we ask our families to provide that same consistency and transparency.  In addition to daily health screenings for our caregivers, we are still relying on both our caregivers and families to best assess their health and inform us immediately of any concerns. For non-vaccinated caregivers, wearing masks in addition to our contact tracing and daily health screenings provide a critical safety combination in allowing The Nanny Network to continue its work in providing care and support to families during an unprecedented time of need.

Important Updates for Families:

Best Efforts and Requirements: Our policy remains unchanged regarding our caregivers’ acceptance of assignments. They are not required to take cases offered to them and retain the right to cancel in the event they have health and/or safety concerns. We will make our best effort to replace your assigned caregiver if a cancellation occurs and do everything we can to provide safe and secure services.

Policies for our Caregivers:

Case Acceptance Policy: As always, you are not required to take assignments offered to you if you do not wish to work that assignment. However, when you do accept an assignment, we require that you complete our health status survey for every day you are scheduled to work which you will receive via email 24 hours before the start time. We are here to support you in any way that we can.

We appreciate your patience and understanding as we navigate these times of uncertainty, sensitivity and constant change. 

Take good care,
Dulany R. Dent
President & CEO